Frequently Asked Questions
Here you’ll find some of our most commonly asked questions about web hosting and domain names. These answers are designed to help you better understand the basics and make it easier to choose the right service for your needs.
If you still have a specific question after reading through the FAQs, complete the contact form further down the page and we’ll be in touch.
Topics Covered on This Page
- What web hosting is and how it works
- Changing or upgrading hosting plans
- What cPanel hosting means
- SSL certificate information
- Domain names and extensions
- Brand protection with multiple domains
Browse the FAQs below or contact us if you need more specific assistance.
Web Hosting & Domain Name FAQs
Browse through the questions below for quick answers to some of the most common things people ask about our hosting and domain services.
What is our web hosting?
Utilising web hosting with us gives you a physical space on our servers which stores the necessary files to be able to put your website on the internet. This can then be viewed on the internet. Web hosting requires a domain name to function and will need to be either purchased through us or redirected from your current provider.
Can I change my plan?
Absolutely! As your website grows, you can allocate more resources to scale. Ensuring you have the right amount of resources is important to make sure your website can load quickly.
What is cPanel website hosting?
cPanel is a user-friendly online interface for managing your web hosting service. It allows you to manage your website through a variety of functions, including managing email accounts, files and designing and managing your website.
Does my hosting service come with an SSL certificate?
All our shared web hosting plans include an SSL certificate at no additional cost. An SSL certificate helps to secure your website and your customers’ data, particularly for ecommerce platforms.
What is a domain name?
Your domain name is your brand online. It displays who you are and how people can reach you. It also allows you to connect to your web hosting provider.
What domain name should I use?
Your domain name should reflect who you are and who your business is. Try to avoid long domain names as this can potentially limit your online presence.
What domain extension is suitable for me?
There are over 450 domain extensions currently available. Choosing the right extension is important to showing how your business operates. The well known domains span from the “.com”, “.net” names to more specific industries such as “.org” for non-profit organisations or “.au” extensions for Australian domain names.
Should I have multiple domain names?
One of the ways in which you can protect your brand is by having multiple domain names. It can serve to protect your brand from misuse, allow for marketing campaigns, and cater to a different customer demographic.
Need More Information?
If you’d like more information about our hosting or domain services, you can also visit the pages below.
Want Some More Information or Have a Specific Question?
Fill out the form below and we will be in contact. Alternatively, use our contact us page for assistance.
Email: info@tecnocomputers.com.au
Still Have a Question?
If you need more clarification about our hosting or domain services, get in touch with TecnoComputers and we’ll be happy to help.

